Refund & Exchange Policy
At Alamgir Fabrics, customer satisfaction is our top priority. If you're not satisfied with your purchase, you may request a return or exchange under the following conditions:
✅ Exchange/Return Eligibility:
- Requests must be made within 30 days of receiving the parcel.
- The product must be unused, unstitched, and in its original condition with tags/labels (if any).
- Exchange is allowed once per order.
🚫 Not Eligible for Return/Exchange:
- If the fabric is cut, stitched, or altered in any way.
- If the product was bought on sale, discounted promo, or clearance.
- If return/exchange is requested after 30 days of delivery.
📦 Process:
- WhatsApp us at 03137504869 with your order number and reason for return/exchange.
- Customers will need to send the parcel back via courier. Return shipping charges will be borne by the customer.
- Once received and inspected, we'll proceed with the exchange or refund (if applicable).
🔁 Refunds (if applicable):
- Refunds will be made in case the product is out of stock or defective, and exchange is not possible.
- Refunds are transferred to your bank account or Easypaisa/JazzCash.