Refund & Exchange Policy

At Alamgir Fabrics, customer satisfaction is our top priority. If you're not satisfied with your purchase, you may request a return or exchange under the following conditions:

 

Exchange/Return Eligibility:

  • Requests must be made within 30 days of receiving the parcel.
  • The product must be unused, unstitched, and in its original condition with tags/labels (if any).
  • Exchange is allowed once per order.

 

🚫 Not Eligible for Return/Exchange:

  • If the fabric is cut, stitched, or altered in any way.
  • If the product was bought on sale, discounted promo, or clearance.
  • If return/exchange is requested after 30 days of delivery.


📦 Process:

  • WhatsApp us at 03137504869 with your order number and reason for return/exchange.
  • Customers will need to send the parcel back via courier. Return shipping charges will be borne by the customer.
  • Once received and inspected, we'll proceed with the exchange or refund (if applicable).

 


    🔁 Refunds (if applicable):

    • Refunds will be made in case the product is out of stock or defective, and exchange is not possible.
    • Refunds are transferred to your bank account or Easypaisa/JazzCash.